actuity

Digital Delivery Policy

Actuity is a digital software service. We do not sell or ship physical goods; this policy explains delivery of workspaces, scans, agent tests, reports, schedules, and paid access.

Updated September 28, 2026Version 2.1~3 min readEnglish

01Free service delivery

A Free workspace is created after account sign-up. Public scan results are shown in-product once the scan completes. A bounded first agent test is available after the required authorization attestation and explicit job approval, subject to the displayed allowance and current service availability.

02Paid plan activation

Dodo Payments hosts checkout. Starter or Growth access is activated only after Actuity receives verified signed Dodo billing state for the workspace, or confirms equivalent state through authenticated reconciliation. A browser return from checkout cannot activate a plan. While a signed event is delayed, workspace billing displays a confirmation state and you should not pay again.

03Agent test and report delivery

An agent test is queued after you approve its public scope and Actuity reserves one available agent test credit. Completion time varies with the task and external providers. The Product/QA report is saved in-product. The credit is used only when the run produces a verdict: the agent either completes the approved job or grounds a website blocker in evidence. If the run ends without a verdict, or fails on Actuity’s side before one is produced, the reserved credit is returned automatically.

04Scheduled monitoring delivery

Starter and Growth deliver confirmed scheduled changes in-product and by email. Checks run at the saved timezone and cadence; suspected changes require full confirmation before a customer-facing finding is delivered. Issue-tracker and chat integrations such as Linear, Jira, and Slack are coming soon and are not included in current plans.

05Access or delivery problems

If payment succeeded but signed activation is delayed, use the recovery message in workspace billing or email actuitytech@gmail.com from the account address. Include workspace and invoice identifiers, but never send full card data. Existing reports remain readable during payment recovery, cancellation, or downgrade.

Can’t access paid features?

Check workspace billing first; if signed activation is delayed, contact us once.